Though we always want every customer to enjoy their new trolley, please contact us immediately if your trolley arrives in an unsatisfactory condition. We will work with you to resolve all issues as quickly as we are able.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We respect and are committed to protecting your privacy. We will never collect or store any personally identifiable information when you visit our site.
All trolleys are custom made and shipped directly from Titan. Titan will ship your unit directly to the address you provide using DPD, FedEx, and UPS. A tracking number will be provided to the buyer by Pamper Your Pooch once it's been provided to us by Titan.
If you order a unit that Pamper Your Pooch has in stock, it will ship within 2 business days via FedEx Home Delivery. We typically ship insured and require a delivery signature.